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For ZTE Support please complete the following support form:

All information will be kept confidential. A response may take up to 72 hours to process.

Please note that support is only provided for Australian devices.

1. Please select your device. Located on the device label
2. What is the IMEI number? Press *#06# or see the device label
3. Please enter your email address (required)
4. Please provide a daytime contact number
5. Please enter your name
6. If you know your date of purchase please enter it here:
7 . Have you checked if updated software is available? Visit the Downloads page. Click on your product image to display the available downloads	Yes No
8 . Are you using the latest Join Me or Connection Manager? Visit the Downloads page. Click on your product image to display the available downloads	Yes No Don't know
9 . Have you power cycled your device (turn off and on again) in attempt to resolve any experienced issues?	Yes No
10 . Have you restored your device to default settings? Visit FAQ1 "How do I reset the handset (Restore Default Settings)"	Yes No
11. Please enter the Subject
12. Please describe the issue you are experiencing...	You have 1000 characters remaining...
13. How often are you seeing this issue ?	All the time Intermittent
Have you remembered to enter your Email address?