Customer Satisfaction & Warranty Policy

Please contact our Warranty Line on 1300 789 475 and describe your fault condition.

ZTE Australia warrants to the Purchaser that products will be free of defects in material and workmanship. Should any product prove to be defective ZTE will, at its option, repair or make available, a replacement product.

This warranty is made solely to Purchaser and is not transferable. This limited warranty is contingent upon proper use of the products covered and does not cover products which have been modified or which have been subjected to unusual physical rough handling.

Wholesaler Returns Authorisation (RA)

To obtain a Returns Authorisation Number please login and complete the Returns Authorisation (RA) form.

Please contact ZTE on the above number if you have any questions about accessing the RA form.