Please choose the correct service for your enquiry:

For ‘how to use’ enquiries please check the FAQ section and read the manual for your product.

For support enquiries please complete our Support Form.
Remember to include your device model number, IMEI number, name, email address and a contact phone number.

ZTE Customer Contact Centre Ph: 1300 789 475 (9am to 5pm, Monday to Friday EST)

ZTE products can be returned directly to your place of purchase or any Telstra store. The dealer will process your request under the standard Telstra State Repair Centre procedure.

For car kit support please ring Accessory Warehouse on 1300 36 00 59

For account enquiries please ring Telstra on 125 111. This includes Next G SIM enquiries, billing, account details, services such as web browsing, email, data packs, PIN number enquiries, and PIN Unlocking (PUK) codes.